Auto Repair in Buffalo, NY and Surrounding Areas

Great shop! Got me in and out in 30 minutes without an appointment for an inspection. I know that may sound like a normal shop, but to be honest I had been struggling to find a shop that would actually inspect my car because it’s an EV. I had already gone to 6 different

– Chris Mogle

I was having a problem with one of my tires leaking air every day. I took my car to four different national chain shops to fix the problem, and after hours and hours of sitting in waiting rooms, none of these shops fixed my tire leak. When I took my car to Scruggs, they

– Mark Matyas

I had a great experience at Scruggs. They helped me diagnose an Evap leak after trying to fix it myself. Very polite, helpful and knowledgeable. Did not try to sell me anything unnecessary. I will be coming back to Scruggs for my future auto care needs.

– Ian Kraus

This was a tricky repair that really started when I attempted to replace my wife’s rotors and pads. Paul was very patient dealing with my extended warranty company. He even worked to make sure we had a good deal on parts needed for the repair. Started taking all of my v

– Nate F

Paul was incredibly kind and helpful!! There was a misunderstanding and Paul took care of it and honored his word. Very grateful we found this place. Great service, fast turnaround. Highly recommend!!

– Christie

I had to take my ND mx-5 in because it seemed like the engine was going to blow. The boys over at Scruggs managed to save my engine by finding where another mechanic had cheated me on parts quality which mimicked a blown up engine. Not a cheap sketchy shop and you 100%

– Nabeel Khalid

1st experience after my Aunt referred me. Had a leak in my front driver’s tire that Cleave hill tire installed twice and didn’t identify a cracked rim. Scruggs ordered fast and installed 2 days later. I feal good price, service. I will be returning again 👍

– Marco “None”

I am so impressed with the service that I received at Scruggs. Isabel in reception is just a rockstar. She is so professional and efficient. The mechanics did an excellent job on the repair and we are back up and running in no time. I highly recommend Scruggs for the ca

– Mj Coleman

Really appreciate the team at Scruggs Automotive. Was debating on whether to keep vehicle or not. Patrick was extremely thorough and explained everything and answered all my questions. From scheduling to checking out with Isabelle who again reviewed my services. I hig

– Jeff Johnson

I called yesterday to book an appointment for my vehicle’s inspection. The young lady on the phone was very pleasant and got me in the next morning. When I arrived I was greeted by another (possibly the same) young lady who was very courteous. I left my vehicle there fo

– Sue K

Very professional, and polite. Did a great job of clear communication. Very helpful walking through what was neccesary compared to recommended for repairs. Price was a little on the high side but good service and professionalism merited that. You get what you pay for. O

– Cameron Jensen

What a great place. Got me in super quick, had my service done in record time, smiling faces and people who care about cars and their image. Highly recommend Scruggs.

– Struggle Bunny

First visit to Scruggs as we just moved to the area. Very pleasant and professional greeting upon arrival. Service was complete at the stated time. Will definitely use Scruggs for any future automotive needs!!

– Marie Contreras

Best place for all car repairs! I’ve been to all three locations and have had a great experience every time. Oil changes are done quickly and efficiently, I will always be back.

– Olha Muzychko

I cannot say enough good things about this place. It might sound like hyperbole, but I cannot imagine that there is a more honest shop around. Patrick upfront and Jazz the master tech are awesome. I drove back up to Buffalo to visit my parents and had the check engin

– Syed Ali

This was my first visit here, they were very impressive. From easy scheduling to customer service it was excellent. Patrick was great going over everything with me and explaining thoroughly. Recommendations were made but no pressure to purchase service that wasn’t n

– Jeff Johnson

Patrick was amazing. First time here. Wanted local shop to look at car issue. Spent time checking battery and other things before deciding it was battery issue. Even refilled all my low tires without me asking. That doesn’t happen at other shops. Thanks!

– Jason Davis

Professional, honest, and quick. I had concerns finding a new place to service my car since I moved but Scruggs has put those to rest. I’ve been here numerous times by now for a multitude of reasons and I trust them like a good friend by now. They provide photos of ba

– Lance Faltinsky

Went to Scruggs for my first oil change and was happy with the service. They inspected my vehicle, provided helpful recommendations, and sent an easy-to-read online report to review and decide on the work needed.

– Saumil Patel

Staff was great as was their communication of what was needed for my vehicle and the cost. The service was done quickly and when I left I had a comprehensive report of suggested work to be done in the future. I can easily recommend.

– Andrew Beebe

I came in for a state safety inspection. I was so happy with the way I was treated from making the appointment to handing my keys back. Price was very fair, there was ZERO stress or pressure when they pointed out a few things wrong with my car. I also know that those re

– Keisha Miller

All praise to the folks at Scruggs! They were able to get me in relatively quick and diagnose the issue with my car. Upon inspection they found some other things that were worthy of my attention. Communication was clear and friendly. Really liked the interactive report

– Risquee

Great staff and communication. Was given multiple options for major repairs and when it was all said and done my car with almost 150k miles runs better than it has in years. Car repairs can be very stressful, especially if they are expensive, but when the process was do

– Thom Jennings

Very efficient, polite, thorough, and informative. No one wants to have auto issues, but if you do, Scruggs is the place! They even provided a loaner car!!!!

– Alicia Proctor-Szilagyi

The team at Scruggs did an excellent job servicing my trucks brakes. During their post work inspection they encountered a different problem and worked with me to get that fixed in a timely manner and cost effective manner. They are friendly and work hard to get you your

– Sean Driscoll

Wow! My aunt’s A/C was blowing warm in her Honda, so I called this place. Paul told me they closed at 6… We got there at 5 and they had her A/C charged and leak-tested in less than an hour. He also changed her wiper and gave us a discount on the bill. Muchas Grac

– Gregory Keppel

Fast and easy service that exceeded all expectations from previous shops. Easy scheduling and no waiting around for them to even start. No up selling or attempts to get extra work even on my non-standard vehicle.

– Ryan Ball

Amazing Service and Great Prices! Scruggs Automotive Repair was fantastic! I dropped my car off, and they had it taken care of in no time. The price was unbelievable — while other shops quoted me $800 for the same job, Scruggs only charged $230! The quality of service

– Moe Oren

It was easy to make an appointment online. They were friendly when we dropped off the car. They were very organized. I liked how they called and sent an email with an estimate and receipt. We will definitely be going back!

– alison silsby

Paul the service advisor is awesome! Service and communication was great and they saved me a lot of time and Money! I will be their customer as long as I have a vehicle.

– Israel David Bliss

Finally Found Honest, Professional Help – Thank You Scruggs & Patrick! After months of frustration with the Jeep dealership — including a misdiagnosis and being told a part was on backorder since March — I was completely stuck. I did not drive my Jeep at all

– Fahimeh Afrouzi

Had an issue with my AC. They figured it was low on refrigerant charge. But went above of just a charge and included a fluid to check for leaks, told me to come back in a couple of weeks to check. Overall I think they are honest, meticulous and efficient. Lady up front

– Daniel Nogueira

We recently had brakes done and we were so encouraged and pleased with their honesty regarding work that had been done at another location. So thankful there are some businesses left that show true integrity.

– Tim Conner

They did a great job with my repairs and in a timely manner. I also really appreciate not only do they tell you what’s wrong, you see it in pictures in their very thorough repair quote.

– Ashlea Cappiello

These guys were very quick and thorough and fair. My car died near the shop and it was towed there and fixed within 24 hours with something as simple as a battery. I thought it was going to cost thousands of dollars for a transmission. The car computer was wrong. Scrugg

– Joseph Iacuzzo

I’ve had Jeff @ Scruggs auto work on a couple of my jeeps over the years. I always come away happy knowing I received a fair price and quality work… This time had some issues with my tie rods and needed some tires… all the work was done as quoted, and they even ha

– Sean Gill

Truly amazing services. I had my car fixed before at Scruggs. This time it was even better. I have to reschedule once and it was super easy to do that online. The pictures and descriptions from inspection online are very convenient for me to make decisions on what to or

– Zhen Liu

These guys was amazing job with the service provided, they went beyond the measures to help with my problems such as Car inspection , I had a battery sensor module, evap issue. Great advice and info from Tony 5 Stars

– Ronald Strong Jr

I was ready to drive my jeep into the lake. My instrument cluster told me I had a “no fuse” code. After ripping out every auxiliary wiring I had put in and checking literally everything I could, I took it to Scruggs. They were quick, efficient and I appreciated the leve

– M Spry

I wanted to give a GREAT shout out to the team at Scruggs Automotive in Elma, NY. They helped me with what I thought was a minor thing (new lightbulb for my headlight) . . . They got me in and out so quickly and affordably. I recommend them and their technicians who g

– John DiBlasi

Booked oil change ,inspection on line. Got appt next morning.dropped off car at 8. Picked up at 10.very reasonable compared to my previous go to place in the city and totally professional without trying to sell me something. Great asset to the neighboorhood

– robert crabtree

Booked oil change ,inspection on line. Got appt next morning.dropped off car at 8. Picked up at 10.very reasonable compared to my previous go to place in the city and totally professional without trying to sell me something. Great asset to the neighboorhood

– robert crabtree

I got a surprise flat tire and called this shop because it was nearby, and I’m so glad I did! They fit me in even though they were booked, and got me back on the road at a reasonable price and in a reasonable time. The whole time I sat in their waiting room, I heard the

– Sally Adams

Scruggs was extremely responsive and helpful to my calls and questions. I did have one surprising issue. They have a great service for a reasonably low fee where they will give your car a complete once over and let you know what kind of repairs, if any, you might be fac

– Gail Bauser

Wonderful friendly and honest service. They got me in quick and fixed the problem with my car. I finally found my mechanic!

– Angela Wiseman

So easy and quick, seemed like honest guys with honest prices. Dropped my car off in the late AM and had it back by end of day as promised. Tony was very nice.

– Jordan Levin

I recently visited Scruggs for the first time for a thorough diagnosis and battery evaluation, and I couldn’t be happier with the service I received. The team was professional, attentive, and took the time to explain everything to me in detail. Their expertise gave me c

– Nathan Riexinger

On extremely short notice, they took in my Audi & Mercedes and very quickly had me fully diagnosed and with a plan for emergent needs as well as smart preventative maintenance suggestions. Great on-line access to easily understand what’s needed (even with pictures

– razr 1

I had originally chosen to go to Scruggs because it’s convenient and close to my house. I thoroughly am happy to have my vehicle work done here. The staff are friendly and helpful, they keep you updated along every step of the way, and they have great deals all the ti

– Jean Letourneau

I appreciate Scruggs. This is the first time I have used them for several minor (but annoying) problems with my vehicle. They completed the work quickly and for less money than I expected it would cost. They are super friendly (although somewhat pushy about writing m

– Bryan Fry

I was very impressed with my experience with Scruggs. The level of transparency throughout the process was unmatched by any other automotive shop I have been to. They displayed pictures on my account through their website and called me with any updates to keep me in the

– Austin Venditti

Tony and his crew of techs work quickly and diligently on your vehicles issues. Highly recommend. My car has been in multiple times in the last few months (very old car) and is helping diagnose its problems with care.

– Caitlin Barrey

So far so excellent! I’ve not yet used their services but the two times I’ve called their shop it was a great customer service experience. I did schedule an appointment for a check engine light and they assured me they will take great care and solve this issue. I wil

– Gene Pohancsek Jr.

Would highly recommend Scruggs, and will definitely be taking my car back. I went for a check up, as I was worried something could have been wrong with my transmission, based on a strange one time occurrence. They checked my car the same day I brought it in. They were v

– Melinda M

I have been going to Scruggs for about 5 years now and I absolutely love the experience. They are courteous, knowledgeable and honest. Photos and estimates are provided for authorization prior to work beginning so that you have a thorough understanding of what needs to

– Cobrashadow Kruse

They were super friendly and able to squeeze my mother’s car in just to get her snow tires mounted the day before the storm.. I had called numerous places and they were unable to meet the time constraint as I knew she was heading down into the heart of the storm in the

– Bill Wheeler

I needed to share what an outstanding job the team at Scruggs on Transit did this week on my Jeep Rubicon. The entire team Isabella, Patrick , Jeff, Henry and the technicians were not only knowledgeable, made the right recommendation and did an outstanding job installi

– Chris Sokal

Excellent customer care is key. So far the service/repair has been awesome. I have an older vehicle that I absolutely love and want to keep it good shape. I like the whole process from the greet to diagnosing possible issue(s), explaining and showing you what needs rto

– Delphine Bibbs

My car broke down completely the day after Thanksgiving. Henry was great! He gave me an honest assessment of the situation, and after determining that the car wasn’t worth fixing, drove us to the rental car place. Great service! I wish the shop was closer to me.

– Laura Tewksbury Horne

These guys are great. They keep you updated every step of the way they have your vehicle. They literally send step by step up dates with pictures through a link sent to your phone. There’s thorough explanation of what they’re doing to your vehicle, if you approve it

– Austin Carlson

Kept me updated about any and all updates about the truck while it was being worked on. They even tried to find ways to reduce the price! Amazing people at Scruggs, specially Isabella and Patrick. Come on over, they have cookies.

– Sephie

Very friendly staff. They’re very thorough in explaining the work to be done and what was done. Very reasonably priced. Order genuine parts and the labor was a fraction of what the dealership will cost. I highly recommend them. They have a customer for life.

– Stephanie H

Fast service with friendly customer service. I received constant updates and they were nice enough to wash and clean the inside of my vehicle for free. I will definitely come back again!

– luqman salaam

The only place I would ever take my car! I feel that I can trust them to not take advantage of me. The prices are fare and the customer service is superb!! I highly recommend Scruggs automotive for all your car repairs.

– Rubeana Davis-Harris

Had a repeat issue that was not originally addressed fully and the owner Jeff was able to accommodate all of our needs. Very respectable, very accountable and would recommend to anyone looking for an upfront mechanic since they were willing and ready to fix what needed

– Alex Pattison

Making the appointment was easy online. It was nice to receive a call acknowledging they received the appointment and confirmed. The work was done promptly and complete. I liked the fact that things were suggested to be done. Great Job

– Cheryl Varble

Friendly place and communication about repairs is good. My vehicle has just over 110k on it, so I’ve been repairing/replacing many parts/systems. It has not been inexpensive, but the repairs have been done quickly and the vehicle is running well. I would recommend Scrug

– Karl Wende

I was preparing for a really long drive from Buffalo to Texas and my truck started acting funny of course… I took it to Scruggs and Elma, and that team could not have been more amazing!!! I received a very clean loaner, which was amazing because I Was staying about 3

– Kelly Chillingworth

The experience was great here. I got a call as soon as they checked it in. Found the problem and emailed me what was needed to be addressed. I enjoyed how I was able to easily navigate the proposed bill to figure what I wanted to address at the present moment. Then they

– Glenn M

Everyone is so courteous here and their prices are relatively reasonable. Excellent labor and customer service, and they are good about customer notes (i.e. keeping your vehicle on file along with estimates for repairs needed, etc). I was surprised when I called back af

– Nayadee Wilson

I had a great experience. I was given detailed information about how things were going to go. I am very satisfied with Scruggs. I will definitely recommend to others.

– Jaye Pratt

Making the appointment was easy online. It was nice to receive a call acknowledging they received the appointment and confirmed. The work was done promptly and complete. I liked the fact that things were suggested to be done. Great Job

– Cheryl Varble

Open communication throughout the whole process. Took time to make sure I understood their recommendations and they were conservative in those while being honest about the evaluation of my vehicle.

– Buffalo Andersons

I took my car here and had some power steering lines replaced,there was a miscommunication and was frustrated with the issues. The owner Jeff reached out and was very transparent and explained a few things I didn’t understand-great customer service !! I will definitel

– Tom Clark

I went to get a state inspection and the hood latch done on my car. I received a coupon via text message, stating if I brought in a backpack I would get 100$ off any service. Which is vague, when I got there they specified it was 100$ off any service of 350$ or more. Wh

– Marissa Kleinsmith

I recently had my vehicle repaired at Scruggs in Elma, and I couldn’t be happier with the experience! From the moment I walked in, the staff was incredibly friendly and welcoming. They took the time to listen to my concerns and provided a thorough explanation of the n

– Michael Cole

Scruggs Auto is a great place to have your car worked on. Neil kept me updated throughout the process and they have a cool online system that includes pictures of faults and other information. Walter was my service technician, and he did a very good job as well. Overall

– Muhammed Manekia

Maintenance and repairs were done professionally. Communication was good. They explained things clearly. Service staff were friendly and knowledgeable. All good. I’ll be back.

– Marlon Koenigsberg

Everyone was extremely kind and helpful. My oil change was completed sooner than anticipated. No extra fees or unexpected “repairs” were thrown in. I would highly recommend Scruggs.

– polly walter

Great tech-savvy shop! They offer an easy-to-use online diagnostic portal with color-coded priorities, making it simple to understand your car’s condition from your phone or computer. The place itself feels straight out of the future. What surprised me was all the pict

– Will e

Scruggs did an excellent job assessing issues with my brakes, and provided a good, honest recommendation for fix. The work was performed in a timely manager, and the problems I was having issues with were corrected.

– Kyle Van Der Wall

Car service and knowledge of what is needed is truly amazing. All the staff excluding the mechanics are amazing at the Elma location. TY to each and everyone – you all masters of your knowledge, friendly and personable. TY for what all of you do Addition :

– Denise Rybicki

I picked this shop as it was closest to home that I could get my vehicle towed to. They started off with a thorough check of everything. They send you a very user friendly estimate to your phone. You can easily check yes or no to what you want to have done. There was n

– gary g

Very thorough in their work. I went here because the regular shop I go to does not do anything dealing with transmissions. The staff is friendly, and the print out with pictures of the things wrong, but if I am being honest, over priced…. Great shop if you are not on

– Jess Petracca

Awesome place to take your vehicle to. They always have great service and are very polite when speaking with then. It’s a big plus that they work on lifted vehicles.

– Alex Michalski

I was having some issues with my 2017 Impala and was getting the run-around from other places. They encouraged me to find a place that could weld my exhaust where it had cracked at the catalytic converter which saved me significant $. They replaced my purge valve and go

– BadMotorFinger 91

Extremely reliable and trustworthy. Have you ever taken your car to a garage for something and walked out having paid for more than you took it in for? I’ve never left Scruggs thinking I’ve been had. Quite on the contrary– this place has honest, skilled people. And the

– Kevin Fisher

Bought camper trailer out of state, got it registered in NYS and had 10 days to get it inspected. Called around other garages, they were too busy. Called Scruggs, they were able to do it that same day.

– Tom Bettinger

They where able to find out what the sound was and fix it in two days. I had my jeep at two different shops and both places could not or wouldn’t bother to figure out what was really wrong. They had my jeep for 1 day and after a ride along with there tech They figured i

– Trish Balistieri

This is my family’s new auto repair shop. They went thru my daughter’s car and let me know what was needed and what wasn’t. They took pictures of every repair and I couldn’t be happier with my experience with them.

– dnavinnie

I had to use Scruggs because of my aftermarket warranty!! Chelsea and everybody there worked well with us and got the car back on the road as quick as They could!! They were very professional courteous, and even their loaner was great!! I would highly recommend them f

– Peter Steinhilber

First time taking my car to Scruggs. I could not be happier with their service. This is an extremely professional establishment. I won’t be taking my truck anywhere else for servicing. In fact, they sent me a hand written note thanking me for my business with them. Yo

– Pierce Gardon

Used to be our go-to place. Heard they’re not doing well but didn’t expect to feel the brunt of it. Used to be able to get $40-50 oil change with occasional specials around $30-40. we got a new vehicle and started going to Basil Kwik Lube for the buy three get one f

– Mikayla Brennan

Had my jeep wrangler lifted and new tires, everything is working perfectly, the new look is great! Definitely recommend Scruggs to anyone that needs that extra touch to their off-road rig ……

– Who Isyou

Recently had a small accident while heading out on a trip, got me in ASAP, pushed for some warranty repair and got me back on the road same day! Great people, quality work, very happy, five stars!

– John McDonough

Took my car in for NY state inspection. Service was efficient and quick. I felt that all my questions were sufficiently answered. Sent me photographs of my car which was a pleasant surprise and I am thoroughly happy with the outcome. Would definitely recommend this serv

– Aaishah F

Great people to work with, very upfront with everything.. quality work, very happy, five stars!

– John McDonough

My friend told me about Scruggs 6 yrs ago when they opened in Elma. I was very happy with my first repair 6 yrs ago, they emailed pictures and were very professional! I leased for the last 6 yrs. and I just got a used vehicle blowing hot air. PEP BOYS quoted me 850 w

– Steven Munich

Great people to work with, very upfront with everything.. quality work, very happy, five stars!

– John McDonough

Great service!! Very responsive and easy to work with. Also if you have a Tesla this is one of the few local places that knows how to work on them. Great experience will definitely come back again.

– Randy Rupp

The staff thoroughly explained what was wrong, options and costs. I did not feel any pressure or an attempt to upsell services. I’ve been extremely pleased with the service at Scruggs for the last three years.

– Janet Hansen

I would like to give a big THANK YOU to John and Craig who so heroically busted out the MacGyver moves when I accidentally locked my keys and my cat in the car! Thank you guys SO MUCH for saving my day! It’s reassuring to see that kindness and generosity still exis

– Robyn Trippi

Brought my Jeep Wrangler here for an overheating issue and it was all fixed up by the next day. Quick and friendly service. I also thought it was really cool that they send you a website link with a full diagnostic on your vehicle. They actually look at everything on yo

– Shannon Kelly

Top notch. Very knowledgeable and explained everything. My repair was relatively easy. But while waiting for it to be completed and listening to the care they took on the phone and diagnosing other issues makes me very confident to ALWAYS give them my business. Picture

– Chris Cozzarin

Took my Tacoma to them for mounting 33inch tires and an alignment with my lift. Very happy with the results and will return in future for any other truck needs.

– Andy

I always have a great experience with Scruggs! Customer service is great. They always take the time to answer all my questions and their work speaks for its self. I take both my cars here and recommend them for all your automotive needs.

– Myles A. Castellon

Long time customer I’ve spent thousands here. They are the most honest mechanics you will find, they’ve saved me thousands. I come in and talk too much being an annoying customer and they put up with me with a smile!. They are amazing at all 3 locations. I’ve used the

– Jeremy Coon

After reading excellent reviews on Scruggs auto, I took my car in for an oil change and a battery test. My car battery health tested at 0% 😱. So a new battery was installed. Every step of the way was explained and documented in email during the entire visit. I had n

– Barbara Battiste

The team at Scruggs is absolutely exceptional! From the moment I walked in, Henry, Charlie, and Corey went above and beyond to ensure my experience was top-notch. They expertly installed an Icon lift kit and new Mickey Thompson all-terrain tires on my F-150, taking the

– Becki and Chris

Scruggs did an oil change, tire rotation, and general inspection of my wrangler. They provided pics of the work completed and pics and video of work recommended to document the need. I really appreciated that.

– Esther Dittler

Scruggs is always quick and efficient with work. They have never given me a problem and have sent me appreciative checks in the mail for coming there. Scruggs can work on my car too, which usually only the dealer can so they are highly advanced mechanics as well. All in

– trey harris

Always terrific customer service from Neil, Anya and the team here! Very thorough and professional, with great documentation of the work performed on the vehicle, and recommendations if any. I never feel like I’m being “upsold” like at other auto repair shops. Would hig

– Doug Crane

This really is a great place! The prices are fair, the front desk person explained everything to me very well. I didnt leave the conversation feeling confused & taken advantage of like has happened in the past. I will definitely have these guys taking care of both m

– T

My break fluid line cracked, and my breaks were failing on my way to work. They were able to take me right it, preform a full car diagnosis at no charge, present the issue and cost to fix it. They provided me a loaner car to use at no charge while they fixed my car. T

– Pamela Burroughs

Always a good experience when it comes to car maintenance with Scruggs. And I hate car maintenance, so I’m glad they are straightforward, honest and easy to work with.

– Steve M

Had a great experience. Car drives better now than when I brought it in. Anya and one the technicians answered all of my questions and put me at ease. It was great to find out that I only needed a new battery and not a new computer module like Basil Ford told me I need

– Terry Airgood

Took care of my oil change and inspection on short notice. Fantastic customer service which is getting hard to come by lately. Didn’t try to sell me anything that wasn’t needed. Will use them again in the future!

– Jim Myers

Excellent communication, fast and efficient service. No upsell, no pressure to do work that doesn’t need to get done — no stress. Above all, they are very friendly and have fair pricing. This is where you should go!

– J L Herzog

Great experience. Everyone was very friendly. They went above and behind diagnosing my vehicle. Answered all my questions. Highly recommend.

– Jay Lipka

These guys know what they’re doing! They mounted up my new wheels and tires and performed a 4 wheel alignment on my F250. Truck drives smooth and straight as an arrow. Neil, Dan, Andy, Wally and Anya knocked it out of the park! Thanks guys!

– nicholas herberger

First time here and Stopped in to get an inspection! Customer service was excellent. Wait time was quick. The staff and Ed were extremely helpful and thorough with explaining things. Highly recommend this place!

– Gina Boeckel

Took my ram there thinking my engine was shot, they diagnosed the problem within an hour after the drop off and figured out it was just in need of a full tune up. They are pricey, but you get what you pay for when dealing with real grade A companies like Scruggs. Don’

– JBR

I had foolishly forgotten to update my annual inspection. on my way to Buffalo, a Cop pulled me over and respectfully told me that it has expired and let me off with a warning. Wanted to continue driving but not illegally so I stopped at Sruggs. They were extremely qu

– Jim Hy

Took my ram there thinking my engine was shot, they diagnosed the problem within an hour after the drop off and figured out it was just in need of a full tune up. They are pricey, but you get what you pay for when dealing with real grade A companies like Scruggs. Don’

– JBR

Had no heat in my 18 wrangler jk. Scruggs determined it was my heater core and replaced it through my warranty. They gave me a loaner car and worked around my schedule so i can get to Dr. appts because of a T-bone car accident from the kia boys in June. Got my wrangler

– B C

Had such a great experience. I was very nervous coming in because my vehicle is older and needed a lot of work and I didn’t want to be ripped off or left in the dark, but they were so kind and informative every step of the way. I will be returning here for all future

– Justin

I’ve been going to Scruggs Automotive for a couple years to get my car serviced and inspected. I feel their rates are reasonable and I really like that they follow up with you after to make sure you were happy with your service. Nice touch!

– SRZ

By far the best and most transparent mechanics I’ve been to. I came away knowing the overall condition of my car and choice over the path I need to take for optimal performance. No pressure.

– James Rankin

The Staff at Scruggs are professional and good natured. Service advisors and technicians are exemplars of capability and knowledgeable acumen. I strongly recommend visiting Scruggs for your auto service needs.

– J Blum

MY car broke down while driving from Canada to New Jersey, on a Sunday night and a holiday weekend. Had to stay in hotel over night to speak to Scruggs where it was towed. I called Monday morning and Charlie Baldi told me they were booked all week. When I told him my pr

– George Kassai

Another fine job by these guys! Work was done correctly and efficiently, car was clean afterwards and delivered in a timely fashion. Nice job again guys!!

– Brian Barrey

Best Auto repair shop in WNY. Fair prices, up front transparency of issues and costs (with detailed report and pics) and a very knowledgeable, personable and competent staff. These folks aren’t out to rip you off, they are there to help you get the best work for your m

– Nooo Go

Great guys. Worked with me to get car on the road. Didn’t do unneeded repairs. Answered all my question to keep process moving

– chefboy

Great guys. Worked with me to get car on the road. Didn’t do unneeded repairs. Answered all my question to keep process moving

– chefboy

I recently had work done on one of my classic trucks and the team at Scruggs was phenomenal. Not only was the work completed quickly, but the cost was less than expected and the communication throughout the entire process was great! I would take my cars here again for s

– Mark Schnobrich

I’ve brought my previous trucks to other shops for lift kits/tires in the past and have not always had a great experience (bolts missing, shotty work, tires not balanced etc) This time I decided to see how Scruggs was and I’m so glad I did. It was great to deal with

– Jack Browne

Scruggs did an excellent job on my 2020 Ford F150. I brought it in for a leveling kit, ordered new aftermarket wheels and larger tires through them as well. Their pricing was competitive with numerous other shops I called for quotes but they’re the only ones who off

– Daniel Singer

Brought our 2015 Tiguan in with squeaky brakes. Ed told us he was able to get the vehicle in the same day which was awesome. Ed explained what was going on with the vehicle and provided an estimate. The work was done very quickly and we are very satisfied. I really like

– Marc Stellrecht

Had my truck lifted 6” and they also put my new wheels on. Been a few months now and still happy with the results, have had zero issues. They kept me updated the whole time. They do great work, I definitely recommend them. Chris is the man!

– Zebra

I had a flat tire. I’m from out of town. Scruggs was awesome, first repairing the flat and second mounting it while also placing the mini-spare back in the trunk location for it. I was able to travel back home thanks to David and team. They did it all with a smile! I�

– Patrick Gillson

This was my first time using Scruggs Auto. I LOVE the Eggertsville location. Noah was awesome with keeping in contact with me and Scott was AMAZING at all the repairs and taking time out to explain everything to me in terms I would understand! I found my new repair shop

– Maryanne Bonar

Fast, friendly, and professional. They changed my oil in 15 minutes. If you need a good, honest mechanic Scruggs is the place for you. I would recommend them to anybody.

– Bella Holmes

I had a very positive experience at Scruggs Automotive in Williamsville. I brought my car in for an AC repair, with me being a first time customer with them, they did a free inspection of my car and found a couple other issues I was not aware of. Scruggs was able to rep

– Brianna Baker

Knowledgeable and kind employees. Don’t push any unnecessary sales on you, and they do a courtesy inspection on your car for free during the appointment. In some cases, this might sound worrisome, as I’ve been scammed by other shops into paying for things that aren

– Kaitlyn Zindle

Great shop. Took my Bimmer here for some repairs. They were able to repair one simpler issue but not the leak so they recommended another shop. However the work they did do, brakes and rotors all around were done properly and promptly. Staff is friendly and informative.

– Yasin Cochran

Nice crew. Got me in and out for an alignment on a lifted tacoma. Second trip to Scruggs. Same review cause I can only leave 1. Another 5 star visit with Neal and his team!

– Christopher Lent

I was in the Market for a lift kit and tires for my 2015 Jeep Wrangler. I chose Scruggs because ofseveral recommendations and after the consultation I had with Nick Herberger, it was an easy choice to have them work on the Jeep. The knowledge the team has and the custom

– Nick Rosputni

This is a great place! Everything from scheduling to pick-up was effortless. Daryl and his team were extremely kind and accommodating. After looking at my vehicle they were upfront about what they believed the problem was and recommended I contact the manufacturer due t

– Daniel Exford

I took my SUV to my dealership for repair (hold on, before you call me a sucker, I thought it was under warranty, it wasn’t). The dealer, not to be named, gave me a laundry list of things that needed to be fixed with the diesel exhaust fluid system. They also said it

– pasteurized tees